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Yes, I contacted the customer service department and they were very nice and helpful. If every company was like them, we would live in consumer heaven. If there is one company that is worth doing business with, it is this seller. Well, all praise for the company aside, the product is also very good. The doll is a very nice doll. I had thought the wheat color might be darker because I had seen some pictures of wheat dolls that were more ebony in color, but she has a nice brown color and looks more Latina-like.

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